Privacy Policy
Effective Date: 2 October 2025
Eden Vine (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website www.edenvine.co.zw.
1. Information We Collect
When you visit our website, we may collect the following types of information:
Personal Information:
Name
Billing and shipping address
Email address
Phone number
Payment details (processed securely through our payment providers)
Non-Personal Information:
IP address
Browser type and version
Pages visited on our website
Time and date of access
Referring website or search engine
2. How We Use Your Information
We use the collected information to:
Process and fulfill your orders
Communicate with you regarding your purchases, inquiries, or promotions
Improve our website, products, and customer service
Personalize your shopping experience
Send marketing emails (only if you have opted in; you may unsubscribe anytime)
Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data with trusted third parties only when necessary:
Payment processors to complete transactions securely
Shipping providers to deliver your orders
Service providers who help maintain and improve our website
Legal authorities if required to comply with applicable laws
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
Enhance user experience
Remember your preferences and cart items
Analyze website traffic and performance
Deliver relevant ads or promotions
You may disable cookies in your browser settings, but some features of the website may not function properly.
5. Data Security
We implement appropriate security measures to protect your personal data. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your personal data
Opt out of marketing communications
Restrict or object to the processing of your data
To exercise your rights, please contact us at [Insert Contact Email].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Eden Vine
Email: sales@edenvine.co.zw
Phone: +263 785772172
Address: 12 antree Circle